Parkway Ridge Office Condominiums at Grand Parkway
633 East Fernhurst Drive, Suite 803, Katy, TX 77450

FAQs
WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?
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Aetna
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PPO
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HMO
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Aetna Medicare Plans
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Allied Benefits
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First Health
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Katy ISD Memorial Hermann Group 1 Plans
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PPO Only*
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Apostrophe
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All plans
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Allied Benefits
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Under Aetna
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BCBS
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Blue Cross Blue Shield - All States
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Blue Choice PPO
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Blue Advantage HMO
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Star Medicaid Provider
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Star Plus Provider
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Star Kids Provider
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Chip Provider
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Blue Cross Medicare Advantage PPO
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Blue Cross Medicare Advantage HMO
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Medicare Medicaid Plan MMP
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ChampVA
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Cigna
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PPO
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HMO
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Great West
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Devoted
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First Health
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HealthSmart
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HealthSmart ACCEL Network (ACCEL) as described in Exhibit B
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Preferred Provider Organization (PPO)
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HealthSmart Payors Organization (HPO)
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Worker’s Compensation Healthcare Network (WC)
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HealthSmart Auto Medical Network (AM)
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Humana
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All Plans
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Medicare
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State
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Advantage or Replacement
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If you have other insurances listed with Medicare Advantage, Check Those Names Here or Call
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Medicaid
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Multiplan
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PHCS
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other small plans call our office for details
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Nexcaliber
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United Healthcare
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Align Networks, Inc.
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CorVel Corporation
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CorVel Corporation Auto Liability
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MPN-Empire Plan
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NexusACO NR
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NexusACO R
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OptumHealth Care Solutions Workers Compensation
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Prime Health Services
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Prime Health Services - Auto Liability
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Procura Management, Inc.
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Rockport
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Techhealth
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UHC - Charter
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UHC - Compass
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UHC - Navigate
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UHC of Texas - Houston
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UHOne
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UnitedHealthcare Community Plan Texas CHIP
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UnitedHealthcare Community Plan Texas STAR
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UnitedHealthcare Community Plan Texas STAR Kids
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UnitedHealthcare Community Plan Texas STAR Plus
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UnitedHealthcare Connected (TX)
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UnitedHealthcare Dual Connected (TX)
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UnitedHealthcare Medicare Advantage
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UnitedHealthcare Medicare Solutions
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UnitedHealthcare Medicare Solutions (West)
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UnitedHealthcare Signature Value
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Zelis
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Workman’s Comp - 13 pg list upon request
Please call our office for a full list as these changes frequently with new insurances adding daily.
DO I NEED A DOCTOR’S REFERRAL?
Texas Law States:
"A physical therapist with a doctoral degree in physical therapy will be able to treat patients without a referral for not more than ten (10) consecutive business days. A physical therapist with a doctoral degree in physical therapy who has completed a residency or fellowship will be able to treat patients without a referral for not more than fifteen (15) consecutive business days."
This means you can see a physical therapist for your condition prior or post seeing your pcp, orthopedic, or specialist.
After 15 days we will require a referral as a insurance requirement and in accordance with state law.
WHAT IS A PATIENT APPOINTMENT LIKE?
New Patient Appointment: As a new patient, you will be scheduled for an evaluation and receive new patient paperwork in your email. Follow the instruction in the email to sign the paperwork and return it to us ASAP. We will then instruct you for your appt.
Attire: Wear comfortable looser fitting athletic wear, sneakers, socks, and seasonal appropriate. No jeans if back or lower body eval/treatments.
Day of Evaluation: Once you come into the office, we will perform an initial evaluation lasting 45-60 minutes with the Doctor of Physical Therapy. You will receive a diagnosis, treatment, prognosis, home exercise plan, and plan of care. We will answer all questions you have at that time.
Follow Up Visits: We work as a team so you will have 3 therapists assessing your case including treatment plan, HEP, and progress notes to be able to see things from different perspectives and ultimately get you back to full function as our goal.
Scheduling: After your evaluation the front desk will schedule you according to the doctor's prognosis and your preferences. Everything will be emailed and completed over to you within 1 business day. If your appointment to return is the next day we will make you aware.
