FAQS

WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?

  • Blue Cross Blue Shield TX

    • Blue Choice PPO

    • Blue Advantage HMO

    • Star Medicaid Provider

    • Star Plus Provider

    • Star Kids Provider

    • Chip Provider

    • Blue Cross Medicare Advantage PPO

    • Blue Cross Medicare Advantage HMO

    • Medicare Medicaid Plan MMP

  • Medicare

  • Cigna (Ash)

  • Aetna

  • UnitedHealth Care

  • HealthSmart

  • With Waiver, Single Member Agreement, or Member Non-Par Insurances Accepted:

    • Tricare 

    • Humana

    • Amerigroup

WHAT TYPES OF HEALTH INSURANCE DO YOU NOT ACCEPT?

  • AMBETTER

WHAT IS A NEW PATIENT APPOINTMENT LIKE?

As a new patient, you will be scheduled for an evaluation and receive new patient paperwork in your email. Follow the instruction in the email to sign the paperwork and return it to us ASAP. Once you come in to the office we will perform an initial evaluation lasting 45-60 minutes with the doctor of physical therapy. You will receive a diagnosis, prognosis, home exercise plan, and plan of care. We will answer all questions you have at that time. Then we will schedule you according to the doctor's prognosis. All visits are 45-60 minutes, one-on-one with a licensed therapist never with an aide or sharing time with another patient. 

DO I NEED A DOCTOR’S REFERRAL?

Texas Law States:

"A physical therapist with a doctoral degree in physical therapy will be able to treat patients without a referral for not more than ten (10) consecutive business days.

A physical therapist with a doctoral degree in physical therapy who has completed a residency or fellowship will be able to treat patients without a referral for not more than fifteen (15) consecutive business days."

 

Which means, if you are having acute pain, and come to our clinic we can treat you for 2 weeks, save money, and time to recover quicker. 

If after that time, you need more therapy a call to your pcp, orthopedic, or specialist office can solve the referral issue with a simple request. Your doctor will have already been notified of your therapy and signed your evaluation. Usually these offices do not have a problem sending a physical therapy referral once the patient requests it.